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1. How to make my first call?
Sign Up for your account and purchase a calling time voucher, then download MeaPhone dialer from here save it into your computer then unzip the file to a directory. Install MeaPhone and follow the on-screen instructions. When you first launch MeaPhone, it will ask you for your PIN and password account. Type in the information required which you should have received previously in your email during the signup process. You must be connected to the internet to be able to validate and log into your account. You should be able to see your credit balance on-screen and the dialer is ready to take your call. Always dial 00 followed by the country code area code and the phone number like you are dialing from a conventional phone.

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2. My ISP blocks VoIP telephony in my location, do you have any solution?
If you are in a country that VoIP is blocked by your ISP, download and install MeaPhone VPN version, the VPN Dialer will connect you to our server to bypass your ISP. To do this you must first install a VPN client which you can download from here. Install the VPN client and download the configuration instruction to connect to our server. Start your VPN session and launch MeaPhone. You should be able to make calls.

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3. What is your method of billing?
We use six second increment billing rule which provides you with the exact and more valuable calling time. The majority of our competitors use per minute billing method which, most of the time, makes you lose a minute even if you have been talking for a second. We will continue to offer such billing advantage as long as our telecommunications partners support us in this strategy.

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4. What platforms are supported by MeaPhone VPN Dialers?
MeaPhone can be installed on Windows 2000; Windows XP; Windows Vista;

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5. What are your current accepted payment methods?
Currently we accept payments through Paypal and bank transfers. We are constantly working on new payment systems, however, Paypal is the most used merchant account supplier for on-line payments, it is highly secured for both the account holders and the traders alike. For bank transfer, please contact our Finance Department at Finance[@] meaphone[.]com for more information (please remove [ and ] from the email address as this is meant to discourage on-line spiders from spam).

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